Check the build date of your current installation. Click the Help - About Pathloss 5.0 menu item.
If the build date is May 7, 2009 or newer, then use the link below to download the November 30, 2010 maintenance update.
Pathloss 5 update
This is an InstallShield installation program. The Pathloss program must be closed to run this update
If the build date of the current installation is earlier than May 7, 2009 then the update must be carried out as a new installation as described below.
Pathloss version 5 - Maintenance update using a new installation
Your existing installation must be first be uninitialized and then the program must be removed.
The following steps detail the procedure.
Start the Pathloss program
Click Configure - Pathloss program - Uninitialize program
If you were able to initialize the program on line, then select this option and click the Uninitialize Program button. You will be prompted to proceed with the uninitialization. This step will automatically update the licensing database for the next installation.
If you were not able to initialize the program on line due to the program internet access restrictions, then select the EMail option and click the Uninitialize Program button.
You will first be prompted to proceed with the uninitialization. Once the program has been uninitialized, the dialog on the left will appear. Click the "Copy serial number and uninitialization code" button. This step copies these two item to the clip board.
Create a new Email to cte@pathloss.com and paste (Ctrl V) the serial number and uninstallation code into the EMail body.
When we receive the EMail, the licensing database will be updated for the next installation.
Note that the uninitialization procedure (on line and EMail) creates the file "pluninst.txt" in the tmp_file folder. This file contains the serial number and uninstallation code. This also can be Emailed to update the installation status
Once the program has been uninitialized, remove the Pathloss program using the Control Panel operation "Add or Remove Programs" to remove the Pathloss program.
Finally download and install the latest program build using the procedure supplied with your serial number notification
Important note to VISTA users
It will be necessary to manually delete all files in the directory
C:\Users\
before installing the complete program.
